Refund Policy

Fair, Transparent, and Professional

user agreement - please read carefully Last Updated: November 21, 2025
Standard Policy

1. 7-Day Full Refund Policy

We offer a 100% refund within the first 7 days of your purchase.

  • No questions asked refund (subject to valid request submission process).
  • Applies whether the service is utilized or not.
  • Requires a valid email submission.
Extended Window

2. 30-Day Conditional Refund Policy

After 7 days but within 30 days, refunds are based on service usage:

  • Full Refund: If no data generation or service output has occurred.
  • No Refund: Once service output or data generation has started.

3. Valid Reason Requirement

Refund requests must include a valid reason.

We value our clients' success. If the request stems from usage difficulties, our expert team will provide dedicated support:

Professional Training Support:
  • Remote assistance via AnyDesk or similar enterprise tools.
  • One-on-one training sessions to ensure full system utility.

Customer must cooperate by:

Submission Required

4. Mandatory Email Request

All refund requests must be submitted only via email.

Send your request to: info@site4people.com, contact@site4people.com

Important: Verbal or WhatsApp requests will not be considered valid.

Refund eligibility will be calculated based on the email request date (within 7 or 30 days).

Important Notice

5. Custom Software Policy (Strictly Non-Refundable)

Due to the significant investment of time, specialized resources, and tailored development, custom-developed software is strictly non-refundable.

This is because it is developed based on specific client requirements and requires significant time, effort, and resources.

Exception: If the software is completely non-functional from delivery (Day 1), a request must be raised within 3 days. Beyond this window, no refunds can be processed.

Mandatory Submission Process

To ensure your request is tracked and processed legally, it must be submitted via email only.

*Note: Verbal or WhatsApp requests are not considered valid for calculating eligibility dates.

6. Jurisdiction: All disputes are subject to the jurisdiction of Ahmedabad, Gujarat, India only.

7. Final Decision: SI Placements Internationals reserves the right to approve or reject refund requests based on policy compliance and evaluate validity of reasons and usage data.

(c) 2025 SI Placements Internationals (site4placements.com). All Rights Reserved.